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How do I check what software versions are installed on my AFS display?
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To check the software versions installed on your AFS display, go to Home > Diagnostics > Version.
You can check the versions installed on any CAN device by going to Home > Diagnostics > CAN and finding the device in the list.
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Why isn't my prescription showing up in the AFS display?
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There are multiple reasons why the prescription may not show in your AFS display.
- First, verify that you only have one (1) "*.cn1" folder on the data card. The AFS display will only read a single *.cn1 folder. When you export a prescription from the desktop software, make sure to backup the existing *.cn1 folder that is on the data card, and then delete the existing *.cn1 folder from the data card before placing the new *.cn1 folder onto the data card.
- Next, verify that there are not duplicate Grower/Farm/Field names in the AFS Pro 700 display. The prescription is only stored under a single Grower/Farm/Field. Go to Home > Performace > Profile and touch in the Grower box. If there are multiple Growers with the same name, try selecting each individualy to see if the prescription shows under any of them.
- The prescription must match the product form of your controller. For example, when using a prescription for planting, the prescription must be exported as a planting prescription, or when using a prescription for liquid application, the prescription must be exported as a liquid or spraying prescription. If the prescription form and the controller form are not the same, the prescription will not be available for use.
- Check that your Work Condition setup is correct. Go to Home > Work Condition > Layer. Make sure that the correct controller is assigned to a layer and a product is assigned to the same layer. Also make sure that there are no errors (an ERR button above the product or layer box).
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How do I subscribe or renew my subscription for for AFS Customer Support?
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To subscribe or renew your subscription for AFS Customer Support, please contact your dealer.
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How to I output GPS from my AFS display to another system?
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The recommended way to output GPS is through the NAV-II controller. A power/data cable will be required and is available from your dealer (P/N 380002422). This cable will plug into the diagnostic connector located on the NAV-II harness. The other end of the cable will be connected to the system you are sending GPS to. Once connected, configure the needed NMEA strings by going to Home > Toolbox > NAV and using the NMEA Output Setup and NMEA Message Setup buttons in the AFS display. The settings will be dependant on what device you are connecting to and can be obtained from the device manufacturer.
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I have an ISO implement that I am running with my display. If I want to use a prescription for variable rate application, what format should I write it in?
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To use a prescription with an ISO implement, the prescription will need to be written in ISOXML format. A TASKDATA folder must be placed on the data card along with your existing *.cn1 folder.
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I am getting error “AG-060 Cannot engage Automatic” when I attempt to engage AccuGuide on my combine. How can I fix this?
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AccuGuide is not enabled. Ensure the “AccuGuide enable switch” or “AccuGuide master switch” is in the enabled position.
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What happened to the distance calibration on my combine? Where do I find it?
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Beginning with version 27 software for Axial Flow combines, the distance calibration is called "Tire Radius." You can find it from the home screen by selecting the "Calibrations" page, then select the "Calibr" tab at the bottom of the screen. From the dropdown menu, select "Tire Radius."
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How do I delete my data?
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Prior to deleting any data from your display, make sure that any data you want to keep has been backed up on another device. To delete data from your AFS display, go to Home > Data Management > Delete. Select the data type you would like to delete from the dropdown menu. Next, select the specific data you would like to delete from the additional drop down menus. For example, choosing "Grower" will delete all data stored under that grower (farms, fields, prescriptions, guidance lines, etc.). Once the you have made the desired selection, press the Delete button and confirm that you want to delete the data. *Note: if you have your data card in your display when deleting data, it will remove the data from both the data card and the display. If you do not have the data card in the display when deleting data, the data will only be deleted from the display.
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How do I import my Growers, Farms, and Fields into my AFS display?
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If a removable memory device was used in the display to collect data, then the growers, farms, and fields will automatically import into the display on their own once the memory device is inserted into the display.
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I'm getting a "Memory Device Not Detected" error
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Insert a memory device into the display. If a memory device is inserted into the display, and this error still occurs, remove the memory device and reformat it on your desktop computer. To do this, insert the card into the computer, or external card reader, and go to My Computer. Find the memory device, right click, select format, and select Fat 32.
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What should I do with my Pro 300 that freezes or doesn’t respond to touch?
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Try removing the data card, key on, and see if the display is responsive. If the display responds right away, then back up the data card and reformat it. If the tractor is hooked up to an ISO implement, then disconnect the implement and see if that helps the display. If the display still remains unresponsive, contact your dealer to see if a BSP update is available for your display. If the display is unresponsive even with the latest BSP, then it will need to be replaced. Contact your dealer for assistance.
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Is a data card needed during operation with any CNH display or can I just get the data after the season is over?
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Mapping data is only stored when the data card is inserted and recognized by the display. If the data card is not in the display during operation no maps will be recorded.
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Once I have calibrated my machine I should never have to do it again right?
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Calibrations need to be performed at the beginning of a season or when there is a changed in the operational conditions.
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I am getting error “AG-060 Cannot engage Automatic" when I attempt to engage the AccuGuide on my tractor.
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AccuGuide is not enabled. Ensure the “Autoguidance disable switch” or “Roading switch” is in the enabled position.
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Whenever I use AccuControl to apply anhydrous, the toolbar is over-applying. Why is this happening and how can I fix it?
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The target rate and applied rate are for actual nitrogen. When using NH3, 82% is actually nitrogen. This means that if the target rate is entered as 180 lbs, the applied rate will be 180 lbs of actual nitrogen, but 220 lbs of total NH3 will be applied. To calculate the total NH3 from the actual nitrogen, multiply the actual nitrogen value by 1.22. To calculate the actual nitrogen from the total NH3, multiply the total NH3 value by 0.82.
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How do I know what features are activated in my display?
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Go to Toolbox > Activate. This screen lists all activations currently installed on the display. It will not include receiver activations. This is also the screen where purchased activation codes are entered.
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Where do I enter an activation code for my AFS GPS receiver?
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Go to Toolbox > GPS. Page down to the “Activation” box. This is where GPS receiver activations are entered. This feature is available in displays with version 28 and higher software installed.
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I'm not sure what software versions are installed on my display. Where can I check this?
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Go to the home screen. Select Diagnostics, then the Version tab. This tab contains a list of software currently running on the display. This list does not include firmware for the GPS receiver or the NAV II controller.
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My Yield (Wet Bushels Per Acre) reads ------.
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There are three main things that are considered when the display calculates Wet Bushels Per Acre.
If the display is reading dashes, you are missing one of the following:
- Weight, Wet
- Working Width (Greater than 0)
- Ground Speed
The above user defined windows can be set up in a run screen by going to Toolbox > Layout.
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My Yield (Dry Bushels Per Acre) reads ------.
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There are five main things that are considered when the display calculates Dry Bushels Per Acre Yield.
If the display is reading dashes, you are missing one of the following:
- Weight, Wet
- Crop Moisture
- Crop Trade Moisture ( Set in Calibrations > Crop)
- Working Width (Greater than 0)
- Ground Speed
The above user defined windows can be set up in the run screen by going to Toolbox > Layout.
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My Moisture is reading constant and is the same as my Manual Moisture Setting in Calibrations Crop.
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If your moisture in the display is reading the same as the manual moisture setting in calibrations crop, it is because the moisture sensor is in manual mode.
- 1. Go to Toolbox > Layout and add Moisture Mode to a run Screen.
- 2. With Moisture Mode you can turn Manual Moisture to Auto Mode.
Moisture will be in Set to Manual Mode when the moisture sensor detects a invalid reading, a moisture sensor fault is detected, or if the operator turns manual moisture mode on.
On V28.8 Yield software and after, the display will identify in the Status and Warning Icon area a Man Moisture Icon to signify that the moisture sensor detects an invalid reading.
This is often seen when keying on the machine at the beginning of operation until crop enters the Moisture Bypass Assembly.
How do I change what I see on my run screens in my Pro300, Pro600, or Pro700 display?
The windows on the run screens are referred to as User Defined Windows.
You can create your own layout by going to Toolbox > Layout.
Create a new layout (recommend using operator's name).
The run screens 1-6 can be set up by selecting a window and scrolling through the list to select the intended window to be viewed.
My acreage is off for my harvested field. How do I correct this?
Often the Acreage shown as harvested is not the same as what was planted or what the known field size is.
It is recommended to do a Distance Calibration or Tire Radius (Found in Calibrations > Calibrate), to correct the wheel speed sensor for the tires installed on the Combine.
Several in season factors can attribute to the acreage being a mismatch after a field is finished.
The measured area for the harvested field can be corrected by going to Calibrations Area tab. There you can select the Grower, Farm and Field and correct the actual acres harvested to what is recorded.
I'm not sure what version my NAV II or GPS Reciever software is on. Where can I check this?
Go to Diagnostics > CAN tab. This tab will list every controller on the vehicle, and controller information includes what software version each one is on.
The controller name for the NAV II is 'NAV II' and for the GPS Reciever is 'GPS'.
The version listed next to 'Software Version' is the software version installed in the controller.
If the controller is coming up as 'Not Detected', contact your dealer for further troubleshooting.
What size removable memory device should I use in my display?
It is recommended to use the 4GB removable memory device available through your Case IH dealer. Do not use a removable memory device larger than 4GB in the display.
I would like to record an as-applied map for a product not controlled by my display. How can I set this up?
My yield data is no longer visible on my display.
The display contains a feature called "Season Setup Date". Once the "season setup date" passes, data prior to that date will be archived and not visible on the display.
Data prior to the season setup date can be viewed in the desktop software.
Is it possible to transfer my unlocks from my old display to new?
Unlocks that can be transferred are:
- Task Controller
- AccuStat
- RowGuide
Unlocks can be transferred to and from the following displays:
- Pro 600 to Pro 700
- Pro 300 to Pro 700
- Pro 700 to Pro 700
Contact your local dealer for more details.
Why don't I have a work state arrow?
First, verify there is a layer assigned in Work Condition > Layer. If no layer can be assigned, create a Manual Application Channel. (Search FAQ page for procedure).
Next, in Toolbox > Implement, set the implement type to "Hitch" (if equipped). Cycle the hitch down and up and see if the work state arrow appears.
If the work state arrow appears then change back to EHR implement. Cycle the configured EHR paddle forward to detent, then back to detent. It is crucial to detent valve.
Also note the tractor is running task controller, AccuControl (with the implement switch turned on), or a CNH planter, these will always override the EHR's.
If the work state arrow still does not appear, the tractor may need a software update. Please contact your dealer.
How do I email my .cn1/AgGPS folder to AFS Support?